Privacy Policy
Introduction
This Privacy Policy describes the practices of [Haus Sonnenschein] ("we", "our" or "the Company") with respect to information collected from users who access our website at [ferienwohnung-deluxe-schwarzwald.de] ("Website") or otherwise share personal information with us (collectively: "Users").
Reasons for data collection
Processing of your personal data (i.e. any information that may allow your identification by reasonable means; hereinafter "Personal Information")
is necessary to fulfill our contractual obligations to you and to provide our services to you, to protect our legitimate interests and to comply with legal and financial regulatory obligations to which we are subject.
By using the Website, you consent to the collection, storage, use, disclosure and other uses of your personal information as described in this Privacy Policy.
We encourage our users to read the Privacy Policy carefully and use it to make informed decisions.
What information do we collect?
We collect two types of data and information from users.
The first type of information is de-identified and non-identifiable information relating to one or more users that may be provided or collected through your use of the Site ("Non-Personal Information"). We are not aware of the identity of any user from whom the Non-Personal Information was collected. The Non-Personal Information collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g., the type of browser and operating system your device uses, preferred language, access time, etc.) to enhance the functionality of our Site. We may also collect information about your activities on the Site (e.g., pages viewed, online browsing, clicks, actions, etc.).
The second type of information is personal data, which is individually identifiable information—information that identifies an individual or can reasonably be used to identify an individual. This information includes:
- Device Information: We collect personal information from your device. This information includes geolocation data, IP addresses, unique identifiers (such as MAC address and UUID), and other information related to your activities on the Site.
- Registration Information: When you register on our website, you will be asked to provide us with certain details: name, email or postal address and other information
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How do we get information about you?
We receive your personal data from various sources:
- When you voluntarily provide us with your personal information to register on our website;
- When you use or access our website in connection with your use of our services;
- From third-party providers, services and public registers (e.g. traffic analysis providers).
What information do we collect?
We do not rent, sell, or share user information with third parties except as described in this Privacy Policy.
We may use the information for the following:
- Communicating with you – sending you communications about our services, providing technical information, and responding to any customer service issues you may have;
- To communicate with you and keep you informed about our latest updates and services;
- To deliver advertising to you when you use our website (see more under "Advertising");
- To market our websites and products (see more under "Marketing");
- Carrying out statistical and analytical purposes to improve the website.
In addition to the various uses listed above, we may transfer or disclose personal information to our subsidiaries, affiliates and subcontractors.
In addition to the purposes listed in this Privacy Policy, we may share personal information with our trusted third-party service providers, who may be located in various jurisdictions around the world, for any of the following purposes:
- Hosting and operating our website;
- Providing our services, including providing a personalized display of our website;
- Storing and processing such information on our behalf;
- To deliver advertising to you and to help us evaluate the success of our advertising campaigns and to help us retarget one of our users;
- Providing marketing offers and promotional materials relating to our website and services;
- Conducting research, technical diagnostics or analyses;
We may also disclose information when we have a good faith belief that disclosing such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigation of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud, or security issues; (iv) establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property, or safety of us, our users, you, or any third party; or (vi) for the purpose of cooperating with law enforcement authorities and/or in the event we believe it is necessary to enforce intellectual property or other legal rights.
User rights
You can apply for:
- Obtain confirmation as to whether or not personal data concerning you is being processed and access your stored personal data together with additional information.
- Receive a copy of the personal data you voluntarily provide to us directly in a structured, commonly used and machine-readable format.
- Request rectification of your personal data under our control.
- Request the deletion of your personal data.
- Object to the processing of personal data by us.
- Request that we restrict the processing of your personal data.
- File a complaint with a supervisory authority.
Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the above rights or obtain further information, please contact our Data Protection Officer ("DPO") using the contact details provided below:
https://www.smoobu.com/de/datenschutz/
storage
We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods are determined based on the nature of the information collected and the purpose for which it is collected, taking into account the requirements applicable to the specific situation, and the need to destroy outdated, unused information at the earliest reasonable time. In accordance with applicable regulations, we maintain records containing customer personal data, account opening documents, communications, and anything else required by applicable laws and regulations.
We reserve the right to correct, add to or remove any incomplete or inaccurate information at any time and at our sole discretion.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our website or access our services.
A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for a variety of purposes. These purposes include enabling you to navigate between pages efficiently, enabling the automatic activation of certain features, remembering your preferences, and making your interaction with our services faster and easier. Cookies are also used to ensure that the advertising you see is relevant to you and your interests and to compile statistical data about your use of our services.
The website uses the following types of cookies:
a. "session cookies", which are stored only temporarily during a browser session to enable normal use of the system and are deleted from your device when you close the browser;
b. "Persistent cookies," which are read only by the website, stored on your computer for a specific period of time, and not deleted when the browser is closed. Such cookies are used when we need to know who you are on repeat visits, for example, to remember your preferences for the next time you log in.
c. "Third-party cookies," which are set by other online services that run content on the page you are viewing, such as third-party analytics companies that monitor and analyze our web traffic.
Cookies do not contain any information that personally identifies you, but personal data we hold about you may be linked by us to the information stored in and retrieved from cookies. You can remove cookies by following the instructions in your device settings. However, if you choose to disable cookies, some features of our website may not function properly and your online experience may be limited.
We also use a tool called "Google Analytics" to collect information about your use of the website. Google Analytics collects information such as how often users access the website, the pages they visit when they do, and so on. We use the information we get from Google Analytics only to improve our website and our services. Google Analytics collects the IP address assigned to you on the day you visit websites, not your name or other identifying information. We do not combine the information collected through the use of Google Analytics with any personally identifiable information. Google's ability to use and share information collected by Google Analytics about your visits to this website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
How do we protect your data?
We take great care to implement and maintain the security of the Site and your information. [Explain your security practices, such as: We use industry-standard procedures and policies to ensure the security of the information we collect and store and to prevent unauthorized use of such information, and we require third parties to comply with similar security requirements consistent with this Privacy Policy.] While we take reasonable steps to protect information, we cannot be held responsible for the actions of those who gain unauthorized access or misuse our Site, and we make no warranty, express, implied, or otherwise, that we will prevent such access.
Transfer of data outside the EEA
Please note that some data recipients may be located outside the EEA. In such cases, we will only transfer your data to countries recognized by the European Commission as providing an adequate level of data protection or enter into legal agreements that ensure an adequate level of data protection.
Advertising
We may use third-party advertising technology to serve ads when you access the Site. This technology uses your information regarding your use of the Services to serve ads to you (for example, by placing third-party cookies on your web browser).
You can opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members and your choices regarding the use of this information by these companies, including how to opt out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/ .
Marketing
We may use your personal information such as your name, email address, telephone number, etc. ourselves or through our third-party subcontractors to provide you with promotional materials about our services that we believe may be of interest to you.
Out of respect for your right to privacy, we provide you with the opportunity to opt out of receiving future marketing offers from us in such marketing materials. If you opt out, we will remove your email address or phone number from our marketing mailing lists.
Please note that even if you have opted out of receiving marketing emails from us, we may still send you other types of important email communications without giving you the opportunity to opt out. These may include customer service announcements or government notices.
Corporate transaction
We may share information in the event of a corporate transaction (e.g., sale of a substantial portion of our business, merger, consolidation, or sale of assets). In this event, the acquirer or acquiring entity will assume the rights and obligations described in this Privacy Policy.
Minors
We understand the importance of protecting children's privacy, especially in an online environment. The Site is not designed or directed at children. Under no circumstances do we permit minors to use our services without prior consent or approval from a parent or guardian. We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us at [sonnenschein-todtnauberg@web.de].
Updates or additions to this Privacy Policy
We reserve the right to change or revise this Privacy Policy periodically. Material changes will be effective immediately upon posting the revised Privacy Policy. The most recent revision will be indicated in the "Last Modified" section. Your continued use of the Platform following notification of such changes on our website constitutes your acknowledgment and acceptance of such changes to the Privacy Policy, as well as your agreement to the terms of such changes.
How to reach us
If you have general questions about the website or the information we collect about you and how we use it, you can contact us at [email address: sonnenschein-todtnauberg@web.de].